Consumers such as huge industries, factories, commercial complexes, and housing societies find it difficult to maintain their buildings completely and it becomes economically viable to undertake maintenance only in case of a fault or at a time when a situation that requires urgent attention arises. The contractors after handing over the buildings to their customers generally do not claim any responsibility in handling any tasks of maintenance or any replacements in these buildings. But it is a well-known fact that the life of any installation depends on the quality of material used and the construction agencies pay little attention to this aspect.
Problems Faced by Consumers
Lack of knowledge about whom to contact for renovation, restoration and complete cleaning of the buildings and factories is one of the major problems faced by consumers. Even after getting in touch with service providing agencies that take up these operations, there is a lack of information about the exact procedure of these renovation and restoration works which gives the service providers a chance to satisfy their monetary greed leading to cheating with the under informed consumers. This problem was the main reason for which the cleaning and restoration certification process came into being.
Restoration certification as a Solution
To aid the consumers and prevent them from contractors that provide false knowledge the cleaning and restoration certification was established. This certification is widely recognized and accepted by customers and various industry peers. It acts as the token of trust that the cleaning or restoration or even the inspection process is carried out by certified professionals who have adequate knowledge and experience in the field and so customers can trust them for quality services. As the customers are becoming more aware, the need for certified professionals is on the rise which has led to a growing interest in professionals to certify themselves not only to gain the trust but also to improve upon their knowledge and skill set.
The certification process is so professional that consumers can trust certified individuals. To obtain certification, individuals have to necessarily complete the training course and also achieve passing grades in a standardized exam that is held at the end of the training course. This certification designates that the individual has a high level of understanding and adequate practical experience in the cleaning and restoration industry. The individual after gaining this certificate can then register his firm for enlistment as a certified service provider through which customers can easily contact the firm when they need aid regarding the matter. However, mere certification isn’t enough, and individuals must further earn Continuing education units to maintain their certification as a technician and inspectors.
Thus, it can be concluded that consumers can look for certified professionals who are equipped with proper knowledge and experience and are also trustworthy in case of renovation, cleaning, and restoration works. Consumers can further shortlist service providers on the basis that they have advanced cleaning and restoration certification or not. This includes certified master fire and smoke restorers, water restorers and master textile cleaners. It can thus be concluded that a more aware approach is very beneficial and also safe for consumers.